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Windows Vista Frustrations

June 21, 2008 21:55 by norm

MS I've never really written a lot about my media center PC, but I hope to start doing more with it in the near future.  This post is more of a post about frustration and problem solving than anything else.  You see, tonight was the season finale of the Ultimate Fighter on Spike TV and I was really looking forward to watching it...

The story really begins yesterday when I arrived home from work and wanted to watch and episode of the show that I had previously PVR'd.  I turned on the TV and was mortified to find that my Vista Home media center had locked up.  No response from the keyboard or mouse at all.  My immediate reaction was to reboot the machine.  This resulted in me staring at a blinking, flat cursor in the top left corner of a black screen.  That's not good.  Reboot again.  The bios POSTed, the keyboard was responsive, but again the screen went to a blinking cursor and stayed there for the 15 minutes I let it run.  Since I had dinner plans, I had to leave it for the night and get back to it today.

Just to give you a better picture of my setup, it looks like this:

  • Vista Home Premium based MCE
  • ASUS K8S-MX mainboard
  • 1.5GB DDR 400 (PC3200)
  • 40GB Western Digital SATA Primary Drive
  • 200GB Maxtor IDE Secondary Drive
  • LG SATA DVD RW
  • ATI Radeon 9800 AGP Video Card

So today I got back to it with just an hour to spare before the show.  I did some testing and discovered that I could boot from a CD, so the system was semi responsive.  I read a bunch of forum posts to no avail and finally decided to take it back to basics.  I pulled the box apart and reseated every card and cable.  Put it all back together, fired it up, and was overjoyed at the menu asking if I wanted to boot to safe mode.  I did.  I like to boot into safe mode after dealing with a crash just to let Windows ease into it.  After safe mode, I restarted the system and started to get some odd coloured blue screens with no writing, then continuous reboots.  That's not good either.

I rebooted one more time and pressed F8 repeatedly until I got a menu screen.  I then selected the option to "Load Windows from last known good configuration".  This is a great option and totally did the trick.  Windows came up and I was able to ascertain that Windows Update had done some updates which caused the system to lock up.

A new old problem occurred after the system came back up.  I found myself without sound again.  This seems to be a problem with the ASUS K8S-MX onboard sound.  I have to keep reinstalling that driver.  I'll keep working on finding a fix and that will be the topic for a future blog.  Gotta go, the finale is on now!


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Ultimate Boot CD - On a USB Drive?

May 21, 2008 20:13 by norm

Nope, I'm not crazy.  This can be done and it works quite well.

Have you used the Ultimate Boot CD (UBCD) before?  If you haven't, you really are missing out.  The UBCD is a suite of top notch freeware tools that help you solve and recover from an abundance of bad scenarios.  I've been using UBCD for years.  Typically, one would put the UBCD into the computer that needs some fixin and restart it.  The BIOS would then detect the disk and boot from the CD ROM.  Rather than loading your traditional operating system (Windows), the UBCD loads it's own small OS and offers the user a menu to select tools from.  The tools incorporated into the UBCD include:

  • CPU Tests
  • Memory Tests
  • Peripherals Tools
  • CPU Information
  • System Information
  • Benchmark Tools
  • BIOS Tools
  • Hard Disk Installation Tools
  • Hard Disk Diagnostic Tools
  • Hard Disk Wiping Tools
  • Hard Disk Cloning Tools
  • Hard Disk Low Level Editing Tools
  • Partition Tools
  • Boot Managers
  • File Tools
  • Anti-Virus/MalWare Tools
  • Network Tools
  • DOS Boot Disks
  • Linux Boot Disks

 

As you can see, there isn't much it can't do and the best part is that it is all FREE.  You can download it right from their site.  The most recent versions include scripts to prepare your USB drive so that it can be used on newer machines that support booting from USB devices.  Anyone who has every tried to fix a broken PC when their administrator tools CD was scratched will know why this is a good idea.  Plus, it's easy to store today's small and compact USB thumb drives.  If you have any trouble getting it going, this post explains a different process for creating your USB key UBCD.  This tool suite is a must for everyone from the system administrator to the DIY computer repairer.


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Increase the size of your VMWare disk drive.

April 5, 2008 19:47 by norm

Having a background as both a developer and a system administrator, I have a very big interest in virtualization tools.  Recently, I have spent a fair amount of time using VMWare to house multiple testing environments that I don't have the physical hardware for.  At the moment, I have only good things to say about the latest versions of the product.  This post is about a mistake that I made - not a shortcoming of the product.  A while ago I created a Windows XP virtual pc so that I could try out Visual Studio 2008, without messing with my Vista setup.  Recently, I was forced into installing Visual Studio 2005 on that same image, in order to create a workaround to some problems I have been experiencing with Visual SourceSafe 2005.  I'll write another post about that shortly. 

I chose the virtual pc for the VS2005 install because I am running VS2008 on my Vista system and I had no idea what impact it would be adding VS2005 after the VS2008.  I kind of chuckled to myself when the installation told me that I couldn't continue because it had calculated my free space after the install to be -1.5 GB.  You see, I had created a 10GB virtual hard drive for this install back when I created it.  Now, I had to increase the size of the drive to accommodate the new software.  I had a suspicion that this would not be an easy feat, but as it turns out - it's not that tough.

A fellow by the name of Carl Tyler provided an excellent post on how to do this, and the comments include a lot of useful information.  The first thing that you need to do is to tell VMWare to increase the size of the disk.  This won't automatically make the drive bigger, but it will increase the available free space on the virtual disk.  The command can be run from the VMWare installation directory and looks like this:

vmware-vdiskmanager -x 16GB xpDev1.vmdk

The last two parameters identify the new size of the virtual disk and the actual name of the virtual disk file respectively.  Once you do this, head on over to Knoppix and download their ISO cd image.  Set VMWare to boot from the ISO by selecting VM --> Removable Devices --> CD ROM --> Edit from the start menu.  Browse for the ISO, then start up your virtual machine.  When asked to press a key to boot from Knoppix, I would suggest that you do it.  Once Knoppix loads, click on the start icon (same location as in Windows) and select the 'System' group, then 'QTParted'.  QTParted is a linux-based partition manager, a utility that Microsoft has failed to deliver with it's historical OS's.  In QTParted, select the drive that represents your virtual drive.   In my setup, it was /dev/hda.  When it shows up in the right-hand pane, right-click on it and select resize.  Then drag the sizing slider all the way to the right.  Click Ok, then select 'Commit' from the file menu.  Once it completes, change the mapping of your virtual CD ROM back to your physical CD ROM and reboot.  Voila!  The bigger partition will now be usable and all of the data will be intact.


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Clean Up Your Hard Drive After Vista Service Pack 1

March 21, 2008 23:18 by Norm

During the installation of Service Pack 1 (SP1) for Microsoft Windows Vista, the program makes a backup copy of all of the files that it plans to overwrite.  The installer will not remove these files when it is finished, it leaves them on the hard drive.  The reason is such that you can have the option to rollback the service pack in the event of a catastrophe.  I'm not sure how much space this takes up, but I suspect that it is similar to the size of the service pack file once it is uncompressed.  The compressed file size is 450Mb for the 32-bit version of Windows Vista, and 750Mb for the 64-bit version.  The uncompressed files likely equate to 1-2Gb of hard drive space.  That is a significant amount.

I've been running SP1 for a couple of weeks now and I am confident that this update is stable, so it's about time to remove those backup files and free up some much needed space on my hard drive.  Let me tell you, for the first time in the history of the company, Microsoft couldn't have made it any easier to do.  There is pretty much one step, however I have broken it down for those of you who aren't as savvy with the computer.

  1. Click on the 'Start' button, then click 'All Programs', then 'Accessories', then 'Command Prompt'
  2. At the command prompt type vsp1cln.exe and press <Enter>
  3. When prompted by the User Access Control (UAC), click 'Continue'
  4. That's it.  You should see something similar to the screen below.

*** Please note that following the above steps will make Service Pack 1 a permanent fixture on your computer.  You will be unable to roll it back, so do so at your own risk.  I take no responsibility for impacts of the process outlined above.  I can tell you that I have done this and have experienced no negative results.


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PC101 - Back it Up People!

November 12, 2007 03:34 by Norm

As submitted to http://acanac.org/blogs/geek/

It has been a busy week for PC repairs in my shop.  Well I guess it was only two computers, but since my shop is a hobby shop and not a retail shop, I guess that is a lot.  Neither PC would boot up at all.  The first one was simply a matter of setting the master switch on the power supply back to the on position.  The second one was not so simple.  This one would boot up then tell me that there was a missing or corrupt file in the C:WindowsSystem32 directory.  The best part was that it was a different, and apparently random, file every time I booted it.  Thank you, Microsoft.  A quick removal of the case cover revealed a 40Gb Maxtor IDE hard drive. I went to my trusty software library and pulled out my Seagate SeaTools.  Oh how this CD has served me well.  I don't like it as much as I liked PowerMax from Maxtor, but the interface is prettier.  For those of you who don't know, Seagate acquired Maxtor some time back and discontinued the Maxtor support software.  Anyways, the SeaTools ran all night and did exactly what they were designed to do.  It discovered all of the problems with the hard drive and told me I had better plan a funeral and order a new drive.  I was able to pick up a replacement 80GB IDE drive for about $50 (tax included).  Not too shabby, the clients were delighted.

The easiest part of this type of situation is always the fresh installation of Windows XP.  It usually goes smoothly and this time was no exception.  Once I had all of the windows updates complete and downloaded all of the latest drivers, the computer was good to go.  Now, I wanted to go above and beyond for the clients because good customer service applies everywhere.  I disconnected the DVD-Writer and plugged in the old hard drive.  Once Windows booted back up again and found the new drive I set out to restore as much data as possible from the failing drive.

The first and most obvious thing recover is the user's My Documents folder and all of its sub-folders.  In this case, just by doing this I recovered the client's documents, pictures, videos and music.  Not a bad score, huh?  They were absolutely thrilled.  Their Favorites were also restored.  I was hoping to recover their email, but the drive had some other opinions about that.  So, email was out, but the end-state was more than desirable for the clients who had prepared themselves for the worst - complete data loss. I can't stress enough to all of my clients - Back up whatever you need to, this sort of thing happens to everyone.  I lost a brand new hard drive last year and nearly all of its contents too.  I'm an IT guy; image what it's like for the non-techies.  Backing up your data is not a difficult task and it can be manual or automatic based on whatever you feel more comfortable doing.  The easiest strategy is to simply make a copy of your My Documents folder somewhere - NOT on your C: drive.  A common mistake that people make is backing up to the same drive.  If that drive fails, you will lose the original and the backup.  If you have a second hard drive, you can store it there, or try writing it to a DVD or CD for safe keeping.  Some people like to use re-writable DVDs and simple save over the last backup every few weeks.

For those of you who get brave, I highly recommend setting up a backup schedule using the built-in Windows backup software.  Click 'Start', then 'All Programs', then 'Accessories', then 'System Tools'.  In there you will see a Backup icon.  An intuitive wizard will help you setup your backup plan, and then you can follow in Ron Popeil's footsteps and "Set it, and forget it"!  Using this method usually requires that you have a secondary storage location - like a second hard drive, external hard drive, network storage, etc.  Later on, I'll talk to you about more advanced backup strategies that include backing up things like email, favorites, and many more priceless artifacts.

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PC101 - Help, my computer is slow! (Part 1)

November 3, 2007 10:41 by Norm

As submitted to http://acanac.org/blogs/geek/

In my line of work, I see it all too often.  People

generally assume that because I am an IT guy, I can fix their computer.  Well, I probably can, but does it help?  Only in the short term.  It's better to teach a man to fish so that he may eat for a lifetime, than to give a man a fish so that he can eat for a day.  This will be the first in a series of posts for the home user - the average Joe who struggles with computer problems and no personal IT guy.  The most common complaint is that the computer is slow.  Many different factors can contribute to speed issues, so don't get your hopes too high yet.  Some of these include:

  • Fragmented and corrupt hard drives
  • Low disk space
  • Too many installed applications running(especially toolbars & system tray items)
  • Excessive applications running on start up
  • Viruses
  • Outdated hardware

The list goes on, but I think you get the idea.  While this list is not inclusive, it does include the most common experience.  Where's the good news?  The good news is that you can systematically work through many of these problems until the speed is back to normal.  I'm going to show you how.

This post will be your starting point.  Here we will tackle working with the hard drive to clean it up.  I'm assuming that you are using Windows XP as it is the most common operating system.  If you are not, the same practices apply, the screens make look a little different to you though.  Start by double clicking on 'My Computer' on the desktop.  What you are looking for here are the local disks.  Most of you will have just one, but some will have more.  They are usually labeled like this: Local Disk (C:) or Local Disk (D:).  Right click on the C: drive and click properties.  On the resulting screen that pops up you will see a pie chart identifying the percentage of hard drive space you are using versus how much you actually have.  If the blue area of the chart is larger than 75% of the whole pie, you need to look at upgrading to a bigger hard drive or doing a mass clean up to remove unnecessary items that you are storing on your drive.

Next click on 'Disk Cleanup' and follow the prompts.  This will walk you through cleaning up the temporary files on the drive to clear up some space.  It takes a little while, but is well worth the effort.  Once that completes, click on the 'Tools' tab and click the 'Check Now' button.  This will initiate a check of the hard drive to make sure it is in good health.  Select the automatically fix errors check box to make it checked.  Then click 'Start' in the same window.  Most users at this point will get a warning telling them that the task cannot be completed until the computer restarts and asks you if you want to schedule this.  Click 'Yes'.

Now click on 'Defragment Now'.  This brings up a screen that allows you to analyze your hard drive and help organize it.  You see when a file is placed on the hard drive it is stored in several small pieces.  After use, these small pieces begin to fragment and become scattered throughout the drive.  That makes it harder for windows to access the file because it has to grab the pieces from all over.  Defragmenting the drive forces those pieces to be stored in sequence, resulting in faster loading times.  Click the 'Defragment' button and let the system do it's thing.  This can take a while, so go ahead and get a coffee, or read some more of my writings. = )

When this is complete, you can close the Defrag window and the underlying properties window.  If you have more than one local disk, repeat the steps above for each disk.  Don't forget at the end of your work to reboot your computer, allowing it to complete the drive checking process.  For many of you, this will fix your speed issues.  As this series continues, you will find many tips and tricks relating to improving the performance of your home PC. 

If you have any comments or questions, please feel free to send them my way. 


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